Although we strive to keep within your schedule, sometimes delays happen. Whether it be weather, traffic, or other means out of our control. One way we help take the stress out of a late delivery comes in the form of our unique Car Rental Guarantee.
If your car shipment would exceed our guaranteed transport time listed below, we will reimburse you for a standard rental car from Enterprise until it arrives. Here is what we consider to be the guaranteed transport time:
- 7 days for shipments of 0–1250 miles
- 10 days for shipments 1251–2150 miles
- 14 days for shipments over 2150 miles
Guaranteed transport times are calculated in 24-hour increments and begin when the vehicle is picked up by the carrier.