Finding the best auto transport companies might seem like a daunting task, especially if this is the first time you’ve needed to move a car to another state. But with the proper preparation, this process can be easy and stress-free. Here are some tips for finding the best auto transport companies and also asking the right questions once you have narrowed the possible candidates.
You might be tempted to ask, “how much does it cost to ship my car?” but you don’t want to start with price. Many companies might seem enticing with lower shipping quotes, but start by doing some research. The best suggestion is to start online with websites such as Angie’s List and Better Business Bureau. You’ll be able to see ratings and reviews from their customers. Make sure to read the reviews, especially the bad ones. See if their reasoning for a bad review is legitimate – some people just can’t be pleased. Also pay attention to the resources you use – some sites allow companies to pay to remove the bad ratings and secure top spots.
Once you’ve gotten a short list of companies, reach out and ask questions. Here’s a few suggestions:
a. Do you offer any guarantees? For instance, Executive Auto Shippers offers a One Price Guarantee and Car Rental Guarantee.
b. Do you assist when issues arise and, if so, how? EAS is with you through the whole auto transport process, start to finish. If issues arise, we stay involved until it’s been resolved.
c. What’s your availability for questions and concerns? Our representatives are available by both phone or email to answer questions and calm concerns. If you happen to need something after business hours, we have a 24/7 Emergency Line with a live representative.
Finally, you’ll want to ask for a quote. Make sure to find out what all is included in the price they provide. Some companies don’t include cost of insurance or can add unexpected fees for various reasons. This is why their quote may seem lower than others. As mentioned above, EAS has a One Price Guarantee, which includes all taxes and insurance. We also don’t charge anything, including the non-refundable deposit (subtracted from the total amount quoted), until your car has been successfully picked up.
Just like planning for any other part of a move or extended trip, don’t let shipping your vehicle fall through the cracks. Auto transport doesn’t have to be complicated, and, with the right company, could be the easiest part. Make sure to get all the facts and know what’s expected of you. To learn about different ways to ship your vehicle, check out our other blog “Open or Enclosed: What’s Best for Your Car.”
To learn more about Executive Auto Shippers, visit our About Us page.